DTOWN Corals

We accept...

How do you ship?
We ship via Fedex Priority Overnight, so that your corals are there as early as possible. We have found that Fedex provides the best service to ensure that your corals arrive both safely and on time.

Do you ship FISH.?
The answer is No. We are working on our policies & procedures to ensure all our fish make it to their destinations but at this time we can not offer this option.

How much is shipping?
Shipping is a flat fee of $49 per order, and we will only ship to the 48 continental states. Shipping is free for any purchases for livestock over $250.

Do you have a live arrival guarantee?
Yes, we do have a live arrival guarantee, it's up to 4 hours from delivery, if any claim is to be made, it must me made during that time, no exceptions. You MUST be present to sign for your package on the first delivery attempt, any packages that have not been physically signed for on the first delivery attempt will void the live arrival guarantee. We will need photo verification received within 24 hours of receiving your order as long as we have been notified of any issues within 4 hours of the order being received. We may ask for the coral to be mailed back as well, which we will pay shipping for. Also, most importantly, please note that we will not be held responsible for doa's from shipping lapses due to weather delays or any shipping delays, as Fedex does not accept claims on those terms.

Fedex does not cover any claims to damage or delays for livestock, so we must state again that we can not be held responsible for shipping delays or any shipping damage. There are no refunds or returns whatsoever for any doa's or corals, accepted doa claims will be given site credit only for doa's not caused due to Fedex damage or delays will not include the shipping fee, but will include the full price of the coral if the claim is made according to the terms listed above. That said, shipping lapses are extremely rare, but we will definitely go to the extra mile to make sure that you are satisfied with your corals.

Lastly, and once again, we are not responsible for weather delays or any shipping delays caused during shipping.

To make an order via e-mail, | contact us